Question 1

How do I book a chauffeur with Linkluxe?

Accepted Answer

Simply send us your date, pickup, destination and requirements via WhatsApp or our quote form. We reply promptly with a clear, all-inclusive quote.

Question 2

Do you provide airport transfers for KLIA and KLIA2?

Accepted Answer

Yes. We handle both KLIA and KLIA2 transfers with flight monitoring, so we adjust to delays automatically.

Question 3

What vehicle will be provided?

Accepted Answer

All bookings are served in a premium Toyota Alphard — chosen for its quiet cabin, pilot seats and effortless ride.

Question 4

How many passengers and bags fit in the Alphard?

Accepted Answer

Comfortably up to 4 passengers with luggage, or up to 6 passengers with light luggage.

Question 5

How do I pay?

Accepted Answer

We accept online bank transfer, DuitNow, and major e-wallets. Payment details are shared upon booking confirmation.

Question 6

What is your cancellation policy?

Accepted Answer

Cancellations made at least 24 hours before pickup are complimentary. Later cancellations may incur a charge — please contact us.

Question 7

Do you serve outstation destinations?

Accepted Answer

Yes, we serve outstation travel across Peninsular Malaysia. Popular routes include KL–Penang, KL–Melaka, KL–Ipoh and KL–Johor.

Question 8

Are your chauffeurs professionally trained?

Accepted Answer

All chauffeurs are experienced, vetted and formally attired, and follow strict standards of discretion and courtesy.

Question 9

Can I book for a corporate account or event?

Accepted Answer

Yes. We work with corporates, hotels and event organisers. Contact us for corporate rates and account terms.

Question 10

Is Linkluxe a taxi or ride-hailing service?

Accepted Answer

No. Linkluxe is a dedicated premium chauffeur service — not a taxi, ride-hailing platform or car rental.

Frequently asked questions

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